FAQ

FAQ Section (15 Questions)

1. What is QobeyHub’s return policy?
   We offer a 30-day money-back guarantee on all products.

2. Do you offer international shipping?
   Yes, we ship worldwide with delivery tracking.

3. How can I track my order?
   Once your order is shipped, we provide tracking details via email.

4. Are your products eco-friendly?
   Many of our products are sustainably sourced and environmentally friendly.

5. Can I cancel my order after placing it?
   Yes, cancellations are allowed within 24 hours of placing an order.

6. How long does shipping take?
   Standard delivery times vary by location but typically range from 7 to 15 business days.

7. Are payments secure on your website?
   Yes, we use SSL encryption for secure transactions.

8. What currencies do you accept?
   We accept multiple currencies, including USD, GBP, and EUR.

9. Do you offer discounts for bulk purchases?
   Yes, bulk orders may qualify for discounts. Contact our support team for details.

10. Can I return used products?
    Products must be in original packaging to be eligible for returns.

11. Do you have a warranty?
    Most products come with a one-year warranty. Check specific listings for details.

12. How do I clean your beauty tools?
    Cleaning instructions are included with each product or in our product care section.

13. Do you offer gift-wrapping options?
    Yes, gift-wrapping can be selected at checkout.

14. What if my product arrives damaged?
    Contact our support team within 7 days for assistance.

15. Do you have a loyalty program?
    Yes, repeat customers can join our rewards program for exclusive perks.